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Tracking Numbers are provided with all orders to ensure a stress free and pleasant order experience

Questions

WHAT ARE YOUR BASES MADE OF?
Our printed model bases are made of 3mm thick white PVC that have a high quality commercial grade non toxic ink applid to it, then we coat the PVC in special UV coating that will ensure the ink will never fade, and it also gives awesome scratch resistance.

HOW DO YOU SHIP?
We use US Postal Service or UPS with tracking supplied to ensure you know when you order is shipped.

HOW LONG DOES IT TAKE FOR YOU TO SHIP?
All shipments are made within two business days, however we strive to make it the next business day.

WHAT IF SOMETHING IS WRONG WITH MY ORDER?
Very simple, very uncomplicated. Send it back to us, we will send you another one no charge, no questions asked.

WILL YOUR FINISHES EVER PEAL?
No, our finishes will never bubble, peal, warp or crack.

WHAT FORMS OF PAYMENT DO YOU TAKE?
On the website we take PayPal as it is safe, and we never see or deal with your credit card information. At events, we take PayPal, Square and cash. But you will be dealing with us in person at events.